The professional staff of Ronald McDonald House Charities, Upper Midwest actively oversees the day-to-day operations, helping to organize fundraising efforts and fulfill the organization’s mission of supporting families facing critical pediatric illness through the Ronald McDonald House, and outreach programs that extend support to families who do not live at the Ronald McDonald House. Cindy Britain Teacher cindy@rmhc-um.org 612-767-2792 Katie Dahill Director of Volunteer Services katie@rmhc-um.org 612-767-2788 Persis Elkins, M.S. Director of Family Services persis@rmhc-um.org 612-767-2794 Heather Glasso, CFRE Director of Advancement heather@rmhc-um.org 612-767-2786 Bryan Guyton Caretaker bryan@rmhc-um.org   Libby Hoops Teaching Assistant lhoops@rmhc-um.org   Erin Hillegas Program Team Assistant ehunker@rmhc-um.org   Meg Katzman Executive Director meg@rmhc-um.org 612-767-2789 Lindy Look Controller lindy@rmhc-um.org 612-767-2782 Bernice Mack Development Assistant/Receptionist bernice@rmhc-um.org 612-331-5752 Donna Moores Director of Corporate & Planned Giving Partnerships donna@rmhc-um.org 612-767-2784 Paula Noonan, M.S. House Manager paula@rmhc-um.org 612-767-2793 Tom O'Connor Manager of Information Systems tom@rmhc-um.org 612-767-2787 Mike Orum, LSW Facilities Manager mike@rmhc-um.org 612-767-2795 Carynn Roehrick Family Services Coordinator carynn@rmhc-um.org 612-767-2796 Meredith St. Pierre Manager of Annual Fund & Special Events mstpierre@rmhc-um.org 612-767-2783 Lindsay Turner Resident Manager   La Vang Accountant la@rmhc-um.org 612-767-2781 Duane Wiest Maintenance duane@rmhc-um.org 612-240-7024 (cell) Josh Williams Marketing and Communications Manager josh@rmhc-um.org 612-767-2785 Desiree Wallace Weekend Manager   Theresa Weinfurtner Weekend Manager     Ann Petersen Weekend Manager   Kristin Renner Weekend Manager   Jerry House Dog